Account Access
 
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Audio Response: 24-Hour Telephone Account Access
Instructions for using Chino Federal's Audio Response system
Audio Response Main Menu:

Press 1 for Deposit Account Balance

Select the desired account from the audio menu
Press # to repeat list of deposit accounts
Press * to return to main menu

After you select an account:

Press 1 for last 5 transactions
Press 2 for last 5 withdrawals
Press 3 for last 5 deposits
Press 5 for last 5 direct deposits
Press 6 to select a different account
Press 8 to end this call
Press 9 to repeat balance
Press # to repeat list of deposit accounts

Press 2 for Loan Account Balance

Select the desired account from the audio menu
Press # to repeat list of loan accounts
Press * to return to main menu

After you select a loan account:

Press 1 for last 5 transactions
Press 2 for last 5 payments
Press 3 for last 5 charges
Press 6 for a different loan account
Press 8 to end this call
Press 9 to repeat loan information
Press * to return to main menu

Press 3 to Transfer Funds

Select the desired account from the audio menu to transfer funds from
Select the desired account to transfer funds to
Enter dollar amount. Press * for a decimal and enter cents. Press # to continue
Press 1 if correct
Press 2 If you wish to enter a new amount
Press * to return to main menu

Press 4 to make a Loan Payment

Select share account to make loan payment from
Select loan account to apply payment
Enter the dollar amount to apply to loan
Press # to continue
Press * to return to main menu

Press 5 for Rate Information

Press 1 for Certificate Rates
Press 2 for Loan Rates
Press 3 for all other interest bearing accounts
Press * to return to main menu

Press 6 for Credit Union hours
Press 7 to change your password
Press 8 to end this call
Press 9 to repeat this menu

More Information